Last Updated: January 30 2025
Welcome to Hunter Foundry. These Terms and Conditions govern your use of our website and services. By accessing or using our website, you agree to comply with and be bound by the following terms. If you do not agree with these terms, please refrain from using our site.
At Hunter Foundry, we are committed to delivering your products in the most efficient and timely manner. Please review our shipping and delivery policy below for more details.
1. Shipping Methods & Costs
We do not offer e-commerce sales directly through our website, and all transactions are handled through direct contact with our sales team. Shipping costs will be determined based on your location and the size of the order.
Once you have finalized your order with a Hunter Foundry representative, the shipping costs will be provided, and you will receive a detailed shipping schedule with an estimated delivery date.
2. Order Processing
Orders are typically processed within 2-5 business days of confirmation. Please note that all orders are subject to availability, and any delays will be communicated by our team.
- If you place an order during weekends or public holidays, it will be processed on the next business day.
- Delivery times may vary based on the delivery address, shipping method chosen, and other factors.
3. Shipping Destinations
We currently ship to addresses within the United States and internationally upon request. For international shipments, additional customs fees, taxes, or import duties may apply depending on the country of delivery. These fees are the responsibility of the buyer.
4. Delivery Timeframes
Once your order has been shipped, the expected delivery times are:
- Domestic Orders (within the U.S.): 5-10 business days (depending on the shipping method selected)
- International Orders: Delivery times may vary depending on the destination country.
Please note that delivery times may be affected by external factors such as weather conditions, holidays, or other unforeseen delays. If there are any significant delays, our team will inform you promptly.
5. Tracking Your Order
Once your order has been shipped, you will receive a confirmation email containing a tracking number and a link to the courier’s website. You can use this to track the status of your order in real time.
6. Shipping Restrictions
While we aim to deliver to all regions, some shipping restrictions may apply based on the product being shipped, the destination, or other factors. If shipping is restricted to your area, our customer service team will notify you.
7. Shipping Damage or Loss
If your product arrives damaged or is lost during transit, please contact our customer service team within 7 days of receiving your order. We will work with the carrier to resolve the issue and, if necessary, arrange for a replacement or refund. Please retain all packaging and documents in case of any claims.
8. Address Accuracy
Please ensure that the shipping address you provide is correct and complete. We are not responsible for any delays or lost shipments due to inaccurate or incomplete addresses provided at checkout.
9. Contact Us
For any questions or issues regarding shipping and delivery, please contact us directly:
Hunter Foundry
Central Office – 2222 Hammond Drive,
Schaumburg, IL 60196 USA
Tel: 847-397-5110
Fax: 847-397-8254
Email: info@hunterfoundry.com